SYED ADNAN AHMED

Principal Solutions Architect & Systems Engineer

Karachi, Pakistan | +92 333 0297023 | syed.adnanahmed@live.com | linkedin.com/in/sadnanahmed01 | https://syedadnan.dev

Professional Summary

Principal Solutions Architect and Systems Engineer with 13+ years of experience designing and operating high-reliability systems across financial services, healthcare networks, FMCG distribution, and cloud infrastructure. Core expertise in distributed database synchronization, offline-first architectures, enterprise identity (Okta SSO), serverless cloud pipelines (AWS), and high-throughput financial transactions (RTGS under State Bank of Pakistan mandate). Proven track record leading technical architectures that eliminate single points of failure across enterprise and multi-tenant environments.

Technical Skills

Professional Experience

Technology studio and engineering consultancy delivering systems for enterprise clients, hospital networks, and retail brands.

Colgate-Palmolive Pakistan - Nationwide PSP Platform (2024 - Present)

• Architected the nationwide Permanent Sales Promotion (PSP) management platform for Colgate-Palmolive Pakistan, covering field operations and merchandising audit workflows across thousands of retail outlets nationwide.
• Implemented real-time mobile GPS validation with polygon geofencing to mathematically verify physical promoter presence at designated stores, preventing location spoofing and unverified audits.
• Integrated corporate Okta SSO for centralized corporate identity federation, multi-tier authorization, and role-based access control.
• Built automated inventory allocation tracking and audit reconciliation reports for sales leadership.

Aga Khan University Hospital - ERA Healthcare & Commerce Platform (2019 - Present)

• Deployed and scaled ERA across 40+ business units at Aga Khan University Hospital, including 24/7 hospital pharmacies, dining facilities, and campus operations, with peak reach across 70+ retail businesses nationwide.
• Designed a distributed database synchronization engine using local MSSQL instances, stored procedure journal queues, and background Windows sync services to maintain 100% offline terminal operation during external internet outages.
• Maintained continuous 24/7/365 uptime for mission-critical hospital pharmacies without cash-desk stoppage.
• Designed lightweight WinForms client (ERA Lite) for lower-spec retail terminals, mentoring a junior developer who delivered the core client code during training.
• Built a 30-second automated multi-tenant provisioning engine (database setup, instance configuration, custom branding) during 2020 retail lockdowns, later migrating the front-end to a headless Netlify architecture.
• Integrated PeopleSoft HRMS, SAP modules (Sales, Inventory, Warehouse), and FBR fiscal compliance APIs.

• Architected and launched RollUp in 2026, a micro-SaaS data aggregation and workflow productivity platform built for knowledge workers, targeting the US market.
• Built with Next.js, Edge runtime, Supabase (PostgreSQL), Stripe billing integration, and Tailwind CSS.

• AMAX Insurance (USA): Modernized automotive claims processing into an event-driven serverless pipeline on AWS. Uploaded damage photos and police documents in Amazon S3 trigger AWS Lambda microservices orchestrating Amazon Rekognition for damage triage and Amazon Textract for document OCR, routed via EventBridge rules to reduce triage latency from multiple days to under 30 seconds.
• Grid Safety (Australia): Engineered containerized deployment infrastructure for an industrial IoT safety platform. Configured Docker microservices on AWS ECS with GitHub Actions CI/CD pipelines, establishing automated blue/green deployments with zero downtime.
• SD Foods (France): Designed hybrid logistics and perishable goods inventory architecture with resilient synchronization and reporting.
• Neogies (France): Built distributed energy management platform with dynamic pricing calculation engines and regulatory compliance.

• Architected and led the implementation of a Demand-Based Replenishment (DBR) platform covering 100+ distributor locations for Pakistan's leading biscuit manufacturer.
• Automated end-to-end SAP sales order generation, reducing order processing turnaround time by 90%.
• Authored integration technical specifications, data contracts, and field mappings; managed a team of 4 software engineers from development through deployment.

• Led development of a Distributor Financial Claim Management System for one of Pakistan's largest industrial conglomerates, optimizing .NET API throughput and reporting performance.

Engineered core banking infrastructure under State Bank of Pakistan (SBP) regulatory mandates.

Real-Time Gross Settlement (RTGS) & PRI Remittance (2015 - 2018)

• Delivered Bank Alfalah's interbank gross settlement application connecting to SBP PRISM, enabling Bank Alfalah to become the first commercial bank in Pakistan to go live under SBP mandate.
• Processed thousands of daily high-value interbank transactions worth billions in daily settlement value across all bank branches nationwide.
• Engineered branch approval workflows with dynamic routing based on transaction value thresholds and SWIFT message formats (MT102 and MT103).
• Built Store-and-Forward (SAF) queues within background Windows Services to handle SBP PRISM communication timeouts and eliminate unhandled transaction drops.
• Production Incident Management: Developed custom real-time WinForms monitoring tools that detected an erroneous transaction exceeding 200 Million PKR during pilot, alerting Treasury for immediate reversal before SBP settlement finality.
• Integrated Pakistan Remittance Initiative (PRI) channels near go-live, unifying domestic settlement and inbound foreign remittances; successfully passed SBP compliance audit.
• Consulted by technical representatives of a competing tier-1 bank to provide architectural guidance on their RTGS implementation.

Alfalah Payment Gateway & Orbit Loyalty Platform (2016 - 2018)

• Maintained and extended Bank Alfalah's Mastercard-integrated payment gateway processing hundreds of thousands of e-commerce transactions with card tokenization and chargeback workflows.
• Built the Burn (redemption) API layer, points calculation logic, and SSO integration for Alfalah Orbit Rewards in collaboration with Mastercard.

• Developed FCMS (Faculty and Course Management System) for Aptech, automating faculty scheduling, course allocations, and student batch timetables across education centers.
• Built desktop database applications and inventory management tools using C#, WinForms, and Microsoft SQL Server with parameterized stored procedures and Crystal Reports.

• Delivered technical training in C#, object-oriented programming (OOP), relational database design (SQL Server), and software development principles.
• Guided students through hands-on application development, code reviews, and software project defense.

Education

ACCP Pro - Software Engineering Diploma | APTECH Karachi | 2011 - 2015